Refund and Returns Policy for BoomUrLok.com

1. Introduction

At BoomUrLok.com, we strive to provide you with high-quality sports apparel, footwear, jerseys, and tumblers. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully.

2. Eligibility for Returns

You may return items within 30 days of receiving your order, provided that:

  • The items are unused, unworn, and in their original packaging.
  • All tags and labels are still attached.
  • The return is accompanied by the original receipt or proof of purchase.

3. Non-Returnable Items

Certain items are non-returnable, including:

  • Customized or personalized items.
  • Gift cards.
  • Items marked as final sale.

4. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at [[email protected]] to request a return authorization.
  2. Pack the items securely in their original packaging, including all tags and labels.
  3. Ship the package to the address provided by our customer service team. You are responsible for the return shipping costs unless the item is defective or incorrect.

5. Refunds

Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-14 business days, and the amount will be credited to your original payment method.

6. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

7. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item and will cover the return shipping costs.

8. Contact Us

If you have any questions or need assistance with your return, please reach out to our customer service team at:

9. Changes to This Policy

We reserve the right to update this Refund and Returns Policy. Any changes will be posted on our website, and we encourage you to review it periodically.

Thank you for shopping with BoomUrLok.com!